Problem ist nur, wenn deine Versandadresse in Euroland ist, kannst du nur in € bestellen (dürfte für £ und $ auch so sein), habs gerade probiert, ziemlicher Murks. Ich werde dann ab sofort dort nur noch den Hammer & Bolter (der auch mal eben von ca. 3,50€ auf 5€ angehoben wurde) und limitierte Dinge bestellen, den Rest hole ich über Amazon.
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Maybe you can imagine my surprise then when I found out that I was now required to finish my order in Euros - which I could live with if it weren't for the fact that there seems to be absolutely no mathematical relation between the various amounts in Euros, Pounds and US Dollars demanded for one and the same (intangible) product.
Is there any UK or European regulatory requirement to enforce local currencies in a UK-based web store? Or was it just a nice opportunity to slap a 33% price increase across the board onto Continental buyers' orders? It seems like that, anyway. Whatever the reason, this customer at least is not really planning to return to blacklibrary.com for any further orders.
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Hi,
Being a UK company our website originally only had the function to charge in pounds sterling, we received feedback that this was confusing for customers so we set about updating our website to charge in more local currencies. This went live on Wednesday. We have tried to keep our prices in all currencies consistent with the price of books in that market. Specifically with eBooks we want to keep the price slightly lower than the RRP of the paperback books so as paperback book RRP is €10.50 we priced our eBooks at €8.99.
I'm sorry that you are unhappy with the changes that we have made, digital media is a new venture for us and we are working hard to ensure that the quality of our eBooks and Hammer and Bolter are up to the high levels that our customers expect. Caroline, our Digital Business Development Manager, took a look at our digital prices and you will see from our site that Hammer and Bolter is now priced at €3.99 and Short stories are at €2.99.
Für alle die sich nach neuen Legionen in der HH Reihe sehnen:
Gave Thorpe schreibt in Deliverance Lost über die Raven Guard und Nick Kyme schreibt in dem anscheinend schon fertig gestellten Promethean Sun über die Salamanders.
Verdammt, ich muss langsam mal alle verfügbaren HH Teile verschlingen, zieht sich hin...